Asset & Fund Managers Onboarding & compliance

A subscription pack that fills itself in

How a fund manager moved subscription documents, accreditation evidence and tax self-certification out of email and into one investor journey.

The starting point

A client has a fund raising from accredited individuals and family offices. Subscription packs went out as PDFs, came back part-signed, and the team chased accreditation evidence and tax self-certification separately. Nobody could say how many investors were mid-way through.

What they needed

  • Collect subscription documents, accreditation evidence and tax forms in one journey
  • See where every investor has stopped
  • Keep the evidence behind each investor classification
  • Stop chasing the same document twice

What FYNXT delivered

FYNXT rolled out Digital Onboarding in front of the fund. Investors complete one journey that adapts to their classification, documents are validated as they are supplied, and the record shows exactly who is outstanding on what.

Solutions used

What changed

  • Packs are completed in one journey
  • Outstanding items are visible, not chased
  • Classification evidence sits on the record
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Next step

See how FYNXT would run this for your firm.

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