Wealth Management Onboarding & compliance

Suitability built into the investor journey

How a wealth manager moved paper risk questionnaires into digital onboarding, so every mandate traces back to a recorded risk profile.

The starting point

A client has advisers onboarding investors with paper risk questionnaires. The answers were not linked to the mandate an investor was placed in, which made reviews slow and hard to evidence.

What they needed

  • Run the risk questionnaire inside onboarding
  • Offer only strategies that match the profile
  • Keep the evidence on the client file
  • Prompt a review when a profile changes

What FYNXT delivered

FYNXT moved onboarding to Digital Onboarding with the suitability questionnaire inside the journey. The answers set the risk profile, only matching strategies are offered, and the record stays on the client file in Financial CRM.

Solutions used

What changed

  • Every mandate traces back to a risk profile
  • Advisers only see suitable strategies
  • Reviews have their evidence on file
Use cases

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Next step

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